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  #41  
Old 14th April 2014, 09:00 PM
Michael Michael is offline
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Same here, Matt.
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  #42  
Old 14th April 2014, 10:06 PM
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Matt5791 Matt5791 is offline
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Quote:
Originally Posted by big paul View Post
hi matt please nothing to expensive please ,I don't want to pay for an expensive website ,when all that people want is a reply to there emails .
so please matt if its going to cost more on our orders please leave it as it is...

essexcockney.com
Don't worry - we have to retain a competitive edge.
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  #43  
Old 15th April 2014, 02:18 PM
Tom Kershaw Tom Kershaw is offline
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Matt,

How does your new reward points system work?

Tom
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  #44  
Old 15th April 2014, 05:32 PM
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Matt5791 Matt5791 is offline
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Hi Tom,

Basically it's all automatic - customer places an order and is awarded points for it - larger the order, the more points are awarded.

On the next order, the customer has the option of using these points allocated to their account from the previous order (once they have over 50 points) to get a bit of discount, or they can just keep them for the next order, or the order after that. And every order adds more points to the customer's bank of points.

As we are selling predominantly consumable products, where customers come back to replenish, we felt this would be an ideal customer loyalty scheme.

Matt
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