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#11
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I'd say they are normally very reliable.
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#12
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I have just ordered goods from Silverprint and it took a week for it to arrive but with one item missing, Ilford Classic paper. A friend of mine is waiting for Delta 400. I spoke to them today and both items are out of stock and due for delivery this Friday and will be sent to us either Friday or Monday. It does appear that they and I guess some other dealers are keeping very little stock and rely on Ilford to deliver promptly when the dealers receive our orders. I would agree that communication with Silverprint has been difficult these past few weeks.
Tony |
#13
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It's pretty surprising that a UK specialist darkroom supplier can't get Delta 400 and the Classic paper out to you immediately. These must be among the most popular B&W products available, assuming you're not after an unusual format or size.
Alex. |
#14
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I placed a large order with Process Supplies, they had to get some of my order from Ilford, we'd missed the cut off time on Friday for Ilford to dispatch that day.
The order is on it's way for overnight delivery tomorrow. I was very impressed with the friendly efficient service, plus the called me back as they said they would, very rare these days. They would have sent most of the order on Friday and no extra cost for the rest but it wasn't that urgent and so I said no just send it all at the same time. Retailers change, Silverprint has gone the way of another once excellent retailer Robert White and changed under new ownership. I felt it was time to change, I'd dealt with Martin on & off over the years I must have met him when he worked for Roy's (RK Photographic) father Ian |
#15
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I've had one or two problems with Silverprint in the last year in that delivery has taken a lot longer than the normal 2 or 3 days, but they recently changed their carrier, with a reduction in carriage costs, to dpd, and certainly from then up to December last year, the last time I ordered from them, there has not been a problem, But I will say tha when I have ordered from Process Supplies things have arrivied promptly, and they are easy to get along with, and prices are about the same as Silverprint, so if I get problems with Silverprint then I will go to either Process supplies or Firstcall, another supplier with whom I have had very good service from was Morco, again very keen prices
Richard
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jerseyinblackandwhite.blogspot.com |
#16
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To revieve an old thread, I ordered some film from Silverprint 10 days ago, it was supposed to be in stock, the money went out of my account the day I ordered, I am still awaiting delivery, I am now getting low on film so ordered some from Process supplies, same price, ordered 4 P.M. yesterday, film arrived today. You know where I will be going to for my supplies in future
Richard
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jerseyinblackandwhite.blogspot.com |
#17
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Yes after this thread I tried Process Supplies for some bits and pieces and was greatly impressed by their speed, so thumbs up there. Shame about Silverprint... I had no idea they had changed hands lately. One would think new owners would be more keen not less keen.
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#18
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Quote:
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#19
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Quote:
Richard
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jerseyinblackandwhite.blogspot.com |
#20
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Have you tried Morco, They sent me 10 x FP4 and the service ensured it was the next day delivery and not the ususal high postal charges from some of the others. This is the 1st time I have used them and may not be the last, but AG take some beating.
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