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#41
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Same here, Matt.
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#42
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Don't worry - we have to retain a competitive edge.
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#43
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Matt,
How does your new reward points system work? Tom |
#44
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Hi Tom,
Basically it's all automatic - customer places an order and is awarded points for it - larger the order, the more points are awarded. On the next order, the customer has the option of using these points allocated to their account from the previous order (once they have over 50 points) to get a bit of discount, or they can just keep them for the next order, or the order after that. And every order adds more points to the customer's bank of points. As we are selling predominantly consumable products, where customers come back to replenish, we felt this would be an ideal customer loyalty scheme. Matt |
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