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> Technical problems with web site |
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#1
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Technical problems with web site
Is it just me or are other people having problems with the site lately?
1. I find it quite slow to load after entering the URL (not very problematic). 2. Sometimes when I log in, a message appears thanking me for logging in and asking me to wait while I'm redirected. When I'm finally redirected, I haven't been logged in at all. Am I not liked? |
#2
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I'm noticing the same thing myself, especially the logging in bit, and even though I always click remember me it very rarely does, Nice to kinow it's not just me,Richard
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#3
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its seems to have been slow since the weekend and especially slow today
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An old dog learning new tricks |
#4
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The remember me check box only works if you a) you allow permanent cookies and b) you haven't set your browser to clear all cookies or private data when you close the browser. Otherwise the bit that remembers (which is the cookie) gets deleted from your pc.
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An old dog learning new tricks |
#5
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You can check where the snarl up is happening by going to your dos/command prompt and typing:
tracert www.www.film-and-darkroom-user.org.uk it will give a list of numbers and servers. If says timeout then there is a problem/slow response along the path to this website. I currently always get a timeout just before server 213.171.217.3 which belongs to the webhost of this website so I strongly suspect it is one the hosts servers which is slow but it could also be due to slow database or a host(pun intended) of other things. But if you get timeouts elsewhere in the route to this website, then its something you should alert your ISP to. tiemouts are indicated by asterisks *
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An old dog learning new tricks Last edited by Argentum; 18th February 2009 at 03:30 PM. |
#6
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As Rob says, deleting or not allowing cookies (these are just a couple of small text files that are stored on your computer) will cause all sorts of odd things to occur. For security/privacy I disable third-party cookies but most sites these days use session cookies and other types to do things like keep you logged-in etc.
Experience suggests that most problems people have logging in and staying logged in are related to cookies. |
#7
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The slow loading problem is with our host's servers. They are working to overcome it.
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#8
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Dave, is the logging in problem a separate problem do you think? Not very technical myself, but sounds unconnected to me.
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#9
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Yes: almost certainly different things.
A few things to try for the logging-in issue:
If this does not correct the problem, try deleting the cookies - sometimes cookies get out of sync with the web site they belong to and stop working. In IE go to Tools > Internet Options again and in the Browsing History section of the General tab, click the Delete button. In the window that pops open, click on the Delete Cookies button and confirm. |
#10
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Also in firefox make sure that cookies are set to "keep until they expire" and also set "clear my private data when I close Firefox" to off.
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An old dog learning new tricks |
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