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Process Supplies
For anyone who has had problems with mail-order suppliers I would suggest giving Process Supplies a try. I have found them an excellent company to deal with. They answer the phone promptly, take your order over the phone, deliver promptly, and their prices are CHEAP!
The first time I dealt with them the salesman wasn't sure if one of the items I wanted was in stock. He took my number , promised to ring me back which he did a couple of minutes later, confirmed that they had the item, and I received the order next day. The next time I ordered - on a Thursday- I was advised that one item I wanted was out of stock but would be in on Monday. I placed the order, and everything arrived on the Tuesday. I phoned them yesterday with an order for some 5x4 and 120 film. It was after 4 pm, but I was told the order would be dealt with straightaway. It arrived today, via 1st class Royal Mail, and cost me only £3.50 postage. Much better than the £7+ standard charge imposed by some suppliers. Alan |
#2
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Sounds like good service.
I have had good service from RK Photographic in the past. They will use normal Royal Mail for smaller items to keep postage to minimum too. |
#3
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Its good to hear credit where it's due. We often hear only the negative side. I have recently had some outstanding service from Sharif Photographic services. I botched one order which was quickly sorted out over the phone, another order was dispatched a couple of hours after placing. Good prices and postal charges to boot.
Cheers Diz |
#4
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I too have had good service from Sharif
Alan |
#5
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I have just ordered some film from Process Supplies,very helpful people and although ordered late they say it will be posted out today, and the phone answered promptly,
Richard
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jerseyinblackandwhite.blogspot.com |
#6
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Yes, good experience with Process Supplies here too. I ordered some paper which turned out to be out of stock and received a prompt phone call to that effect.
I was promised an update when new stock was in and received another call as promised a good six weeks later. |
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