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Old 2nd October 2014, 04:58 PM
Alan Clark Alan Clark is offline
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Default Process Supplies

For anyone who has had problems with mail-order suppliers I would suggest giving Process Supplies a try. I have found them an excellent company to deal with. They answer the phone promptly, take your order over the phone, deliver promptly, and their prices are CHEAP!
The first time I dealt with them the salesman wasn't sure if one of the items I wanted was in stock. He took my number , promised to ring me back which he did a couple of minutes later, confirmed that they had the item, and I received the order next day.
The next time I ordered - on a Thursday- I was advised that one item I wanted was out of stock but would be in on Monday. I placed the order, and everything arrived on the Tuesday.
I phoned them yesterday with an order for some 5x4 and 120 film. It was after 4 pm, but I was told the order would be dealt with straightaway. It arrived today, via 1st class Royal Mail, and cost me only £3.50 postage. Much better than the £7+ standard charge imposed by some suppliers.

Alan
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Old 2nd October 2014, 05:49 PM
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Argentum Argentum is offline
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Sounds like good service.
I have had good service from RK Photographic in the past. They will use normal Royal Mail for smaller items to keep postage to minimum too.
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Old 3rd October 2014, 08:41 AM
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PaulDiz PaulDiz is offline
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Its good to hear credit where it's due. We often hear only the negative side. I have recently had some outstanding service from Sharif Photographic services. I botched one order which was quickly sorted out over the phone, another order was dispatched a couple of hours after placing. Good prices and postal charges to boot.
Cheers
Diz
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Old 3rd October 2014, 08:58 AM
Alan Clark Alan Clark is offline
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I too have had good service from Sharif

Alan
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Old 3rd October 2014, 02:37 PM
Richard Gould Richard Gould is offline
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I have just ordered some film from Process Supplies,very helpful people and although ordered late they say it will be posted out today, and the phone answered promptly,
Richard
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Old 3rd October 2014, 06:16 PM
Michael S Michael S is offline
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Yes, good experience with Process Supplies here too. I ordered some paper which turned out to be out of stock and received a prompt phone call to that effect.

I was promised an update when new stock was in and received another call as promised a good six weeks later.
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