Support our Sponsors, they keep FADU free:   AG Photographic   The Imaging Warehouse   Process Supplies   RH Designs   Second-hand Darkroom Supplies  

Notices

Go Back   Film and Darkroom User > Member Organised Functions > Business Matters

  ***   Click here for the FADU 2015/2014 Yearbooks   ***

Reply
 
Thread Tools Search this Thread Display Modes
  #11  
Old 11th February 2015, 07:02 PM
Jakecb's Avatar
Jakecb Jakecb is offline
Friend
 
Join Date: Apr 2014
Location: Oxford, UK
Posts: 281
Default

I'd say they are normally very reliable.
Reply With Quote
  #12  
Old 11th February 2015, 08:30 PM
Tony Marlow Tony Marlow is offline
Friend
 
Join Date: Sep 2008
Posts: 1,282
Default

I have just ordered goods from Silverprint and it took a week for it to arrive but with one item missing, Ilford Classic paper. A friend of mine is waiting for Delta 400. I spoke to them today and both items are out of stock and due for delivery this Friday and will be sent to us either Friday or Monday. It does appear that they and I guess some other dealers are keeping very little stock and rely on Ilford to deliver promptly when the dealers receive our orders. I would agree that communication with Silverprint has been difficult these past few weeks.

Tony
Reply With Quote
  #13  
Old 11th February 2015, 11:10 PM
alexmuir alexmuir is online now
Friend
 
Join Date: Jan 2010
Location: Glasgow, Scotland.
Posts: 2,668
Default

It's pretty surprising that a UK specialist darkroom supplier can't get Delta 400 and the Classic paper out to you immediately. These must be among the most popular B&W products available, assuming you're not after an unusual format or size.
Alex.
Reply With Quote
  #14  
Old 11th February 2015, 11:56 PM
Lostlabours Lostlabours is offline
Friend
 
Join Date: Apr 2012
Location: West Midlands/Aegean
Posts: 1,988
Default

I placed a large order with Process Supplies, they had to get some of my order from Ilford, we'd missed the cut off time on Friday for Ilford to dispatch that day.

The order is on it's way for overnight delivery tomorrow. I was very impressed with the friendly efficient service, plus the called me back as they said they would, very rare these days. They would have sent most of the order on Friday and no extra cost for the rest but it wasn't that urgent and so I said no just send it all at the same time.

Retailers change, Silverprint has gone the way of another once excellent retailer Robert White and changed under new ownership. I felt it was time to change, I'd dealt with Martin on & off over the years I must have met him when he worked for Roy's (RK Photographic) father

Ian
Reply With Quote
  #15  
Old 12th February 2015, 08:55 AM
Richard Gould Richard Gould is offline
Friend
 
Join Date: Dec 2008
Location: Jersey Channel Islands
Posts: 5,433
Default

I've had one or two problems with Silverprint in the last year in that delivery has taken a lot longer than the normal 2 or 3 days, but they recently changed their carrier, with a reduction in carriage costs, to dpd, and certainly from then up to December last year, the last time I ordered from them, there has not been a problem, But I will say tha when I have ordered from Process Supplies things have arrivied promptly, and they are easy to get along with, and prices are about the same as Silverprint, so if I get problems with Silverprint then I will go to either Process supplies or Firstcall, another supplier with whom I have had very good service from was Morco, again very keen prices
Richard
Reply With Quote
  #16  
Old 12th March 2015, 02:45 PM
Richard Gould Richard Gould is offline
Friend
 
Join Date: Dec 2008
Location: Jersey Channel Islands
Posts: 5,433
Default

To revieve an old thread, I ordered some film from Silverprint 10 days ago, it was supposed to be in stock, the money went out of my account the day I ordered, I am still awaiting delivery, I am now getting low on film so ordered some from Process supplies, same price, ordered 4 P.M. yesterday, film arrived today. You know where I will be going to for my supplies in future
Richard
Reply With Quote
  #17  
Old 12th March 2015, 07:34 PM
Jakecb's Avatar
Jakecb Jakecb is offline
Friend
 
Join Date: Apr 2014
Location: Oxford, UK
Posts: 281
Default

Yes after this thread I tried Process Supplies for some bits and pieces and was greatly impressed by their speed, so thumbs up there. Shame about Silverprint... I had no idea they had changed hands lately. One would think new owners would be more keen not less keen.
Reply With Quote
  #18  
Old 13th March 2015, 11:31 AM
Graeme's Avatar
Graeme Graeme is offline
Friend
 
Join Date: Feb 2010
Location: Sunderland, UK
Posts: 377
Default

Quote:
Originally Posted by Richard Gould View Post
To revieve an old thread, I ordered some film from Silverprint 10 days ago, it was supposed to be in stock, the money went out of my account the day I ordered, I am still awaiting delivery, I am now getting low on film so ordered some from Process supplies, same price, ordered 4 P.M. yesterday, film arrived today. You know where I will be going to for my supplies in future
Richard
Me too Richard, it's been very disappointing. Firstcall for me from now on.
__________________
Best Wishes, Graeme


http://graemestarkphotography.blogspot.com/
Reply With Quote
  #19  
Old 13th March 2015, 12:34 PM
Richard Gould Richard Gould is offline
Friend
 
Join Date: Dec 2008
Location: Jersey Channel Islands
Posts: 5,433
Default

Quote:
Originally Posted by Graeme View Post
Me too Richard, it's been very disappointing. Firstcall for me from now on.
Firstcall for some things for me, but they don't stock my prefered Fomapan 200/400, so Process supplies for some things and Firstcall for others
Richard
Reply With Quote
  #20  
Old 13th March 2015, 04:52 PM
John King John King is online now
Friend
 
Join Date: Nov 2012
Location: County Durham
Posts: 3,319
Default

Have you tried Morco, They sent me 10 x FP4 and the service ensured it was the next day delivery and not the ususal high postal charges from some of the others. This is the 1st time I have used them and may not be the last, but AG take some beating.
Reply With Quote
Reply
Support our Sponsors, they keep FADU free:   AG Photographic   The Imaging Warehouse   Process Supplies   RH Designs   Second-hand Darkroom Supplies  

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Silverprint - new look. Trevor Crone Business Matters 4 16th May 2013 11:48 PM
Silverprint petemcarthur Photography in general 4 10th May 2013 07:01 PM
Silverprint Barry Auctions of Interest 0 9th October 2011 04:48 PM
Silverprint Barry Photography in general 8 1st February 2009 10:25 PM


All times are GMT. The time now is 10:49 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.